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Kidsguide homepage > advertise > terms and conditions
advertising terms and conditions

 

Acceptance of Terms and Conditions
By placing an advertisement with Kidsguide, you
(‘the Advertiser’) are accepting Kidsguide's Advertising Terms and Conditions and Kidsguide's Disclaimer and Conditions of Use.


Editorial approval
Please note that the content and position of all advertisements and listings is subject to Kidsguide’s editorial approval. Kidsguide reserves the right to refuse any application for listings or advertisements without explanation. In this event, if payment has already been made this will be refunded as soon as practicable.


Payment
All featured listings and logoboxes on inner pages are subject to a six month minimum period. All others are subject to a one month minimum period. Payment covers a period starting from the first day the advertisement goes on-line. No VAT is applicable. Invoices are issued by email but hard copies can be posted on request. The first payment must be received by Kidsguide in advance of any advertisement being put on-line. If future payments are not made on time, the advertisement may be removed without further notice.


Quick and easy online payments
The easiest and quickest way to pay is on-line using PayPal's secure payment system (as used by eBay). You can chose to pay by credit card, debit card or bank transfer. As payment is received by Kidsguide immediately, your advertisement will go on-line without delay. To pay via PayPal either book your advertisement on-line and follow the instructions or email Kidsguide and ask for a PayPal payment request.


Off-line payments
Off-line payments can be made by standing order, by cheque or bank transfer.

 

Monthly payments
Advertisers who wish to spread the cost may choose to pay monthly. Monthly payments must be made by standing order.


Advertising rates
Advertising rates are clearly posted on Kidsguide's advertising pages or on application by email. All prices are in pounds sterling. Kidsguide reserves the right to amend advertising rates at any time.
Advertising rates will be honoured for a period of 21 days from submission of an advertising order form. If payment has not been made within 21 days from submission of the order form and rates have changed within the intervening time, the advertisement will be subject to the new rates. In these circumstances the Advertiser will be informed of the rate change and will have the right to cancel.


C
ancellation and refunds
If you wish to cancel your advertisement, simply contact us giving one month's notice.
Refunds will be made pro rata for any remaining unused whole months. Refunds will be made within 30 days of Kidsguide receiving notification of cancellation.  Cancellations cannot be made during the initial six months minimum period for featured listings, sponsorship logos and banners.

Cancellation by Kidsguide
Kidsguide is a family-friendly site. If at any time an Advertiser or advertisement is no longer considered appropriate to be listed on Kidsguide, the advertisement will be removed.
Kidsguide reserves the right to remove any listings or advertisements without notice or explanation. In the case of paid advertisements, Kidsguide will inform the Advertiser in question as soon as practicable and will refund payment pro rata for any remaining unused whole months.


Advertising positions
Advertising positions on any pages of Kidsguide are allocated on a first come first served basis and at the sole discretion of Kidsguide. Kidsguide will try but cannot guarantee to offer an Advertiser's preferred position within the website. In particular, Kidsguide reserves the right to editorial approval in determining the most appropriate location for an advertisement. Featured listings will only be placed in a directly relevant category. In the case of free listings (including those guaranteed as part of a paid advertising package) Kidsguide has complete and sole discretion over the location of the listing. Free basic listings are organised by topic and listed strictly alphabetically (or chronologically for events). If payment is not made on time, Kidsguide reserves the right to remove the advertisement without further notice to the Advertiser and the slot may be offered to another advertiser.
 

Timings
In most cases, advertisements will appear on the live web site within ten working days of receipt of payment and materials. In many cases this may be even sooner. However, there are occasionally delays and Kidsguide
accept no liability for any loss of business or difficulties arising from any delay. If timing is very important (e.g. imminent event or product launch) please contact Kidsguide well in advance. In such circumstances Kidsguide will make every effort to ensure your timescale is met. However, we cannot guarantee this. Once or twice a year Kidsguide website is "frozen" for a limited period. During this time the web site remains on-line as usual but no additions or changes are made to the site.


Accuracy
Every effort is made to ensure the accuracy of material including advertisements within the Kidsguide website. However, Kidsguide accept no liability for any loss or damage howsoever caused as a result of any errors or omissions. As soon as the advertisement goes on-line you will be notified via email.  Advertisers must check their advertisement immediately and inform Kidsguide of any errors to be amended. All amendments will be made as quickly as possible by Kidsguide and usually within 1 working day of notification.  If the error is Kidsguide's fault, your advertisement period will not start until the error is corrected.


Changes and amendments
Advertisers may request up to two changes free of charge to the content of their advertisement in any six month period. Additional changes will incur a small charge of £10 per change.
Advertisers are therefore reminded to ensure that their advertisements are drafted in such a way as to not require regular changes. Amendments necessary due to errors made by Kidsguide will be made as soon as possible at no charge to the Advertiser.


Intellectual property rights
By supplying any materials including logos, trade names, copy, images, etc. to Kidsguide, you are guaranteeing that you have all licenses, rights and approvals to use these materials and that you
agree to indemnify Kidsguide for the full amount of any claims and reasonable legal fees incurred in connection with such claims brought by any third party for breach of intellectual property rights.


Trading standards
By placing an advertisement with Kidsguide, the Advertiser warrants that the advertisement is decent, honest and truthful and complies with any relevant codes of practice and current legislation. The advertiser agrees to indemnify Kidsguide in respect of any loss, costs, damages, or other charges incurred as a result of legal actions or threatened legal actions arising from the publication of the advertisement.


Logos
Logos should be supplied as a .jpeg or .gif file. They should be no larger than 90 pixels wide by 70 pixels deep. Images should emailed to advertise@kidsguide.co.uk


Banners
Banners should be supplied as a .jpeg or .gif file. They should be 546 pixels wide by 70 pixels deep (or smaller). Images should emailed to advertise@kidsguide.co.uk


Downtime
Kidsguide.co.uk is an AS IS service and cannot accept any responsibility whatsoever  for problems arising from temporary or permanent unavailability of the site. Kidsguide will make every effort to ensure the smooth and efficient running of the website. However, as with all technology, it is possible that there may be failures from time to time which are beyond Kidsguide’s control. Where it is shown that the downtime has lasted for a period of 7 days or more, and it is shown that this is the fault of Kidsguide, your advertisement time will be extended free for charge for the time the advertisement was offline. For example if Kidsguide were offline for 10 days, you would receive 10 days free advertising at the end of the existing advertisement contract.  In the even less likely event of Kidsguide being offline permanently, advertisers would be entitled to a refund of paid advertising fees pro rata (e.g. if Kidsguide went permanently offline three months into a six month contract, you would receive a refund of 50%). Kidsguide accepts no liability for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of or in connection with any downtime.

 

Notices

All notices made by Kidsguide will be sent to the email address provided by the Advertiser on the order form. Kidsguide must be notified immediately of any changes in Advertiser's contact details at the address below. All notices sent by the Advertiser must be sent to the below address.


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