terms and conditions
Acceptance of Terms and Conditions
By placing an advertisement with Kidsguide, you
are accepting Kidsguide's Advertising Terms and
Conditions and Kidsguide's
disclaimer and conditions of use.
Please note that the content
of all advertisements and listings is subject to Kidsguide’s editorial
approval. Kidsguide reserves the right to refuse any application for
listings or advertisements without explanation.
In this event, if payment has already been made this will be
refunded as soon as practicable.
All prices are in pounds sterling. Kidsguide reserves the right to amend advertising rates at any time.
rates will be honoured for a period of 21 days from submission of
order form. If payment has not been made within 21 days
from submission of the
order form and
changed within the intervening time, the advertisement will be subject to
the new rates. In these circumstances the Advertiser will be informed of the
rate change and will have the right to cancel.
Cancellations & refunds
Kidsguide no quibble guarantee
If you change your mind within 24 hours of your ad going on-line, or if
you feel a payment has been taken in error at any time, we will refund
you. Just email
. Refunds will usually be made very quickly but at
certain times of year may take up to fifteen working days. Kidsguide will
not be liable for any loss resulting from delayed refunds.
Cancelling featured events, featured bulletins & featured
offers & competitions
You may cancel at any time and request your ad to be removed. But if
your advertisement has been online for more that 24 hours there will be no
refund. Cancellations can be made by emailing
Cancelling featured listings and
You may cancel at any time by emailing
Your advertisement(s) will be removed when any
remaining time already paid for has expired (or sooner on request).
Cancelling PayPal subscriptions
You may cancel at any time via your PayPal account. Or, if you prefer,
you can email
and we will cancel it on your behalf: this will usually be done very quickly
but at certain times of year may take up to fifteen working days. If any
additional payment is taken during this time, it will be refunded but
Kidsguide will not be liable for any resulting loss.
Cancellation by Kidsguide
Kidsguide is a family-friendly site. If at any time an Advertiser or
advertisement is no
longer considered appropriate to be listed on Kidsguide, the advertisement
will be removed.
Kidsguide reserves the right to remove any listings or
advertisements without notice or explanation.
In the case of paid advertisements, Kidsguide will inform the Advertiser in
question as soon as practicable and will refund payment for any prepaid
positions on any pages of
Kidsguide are allocated on a first come first served basis and at the sole
discretion of Kidsguide. Kidsguide will try but cannot guarantee to offer an
Advertiser's preferred position within the website. In particular, Kidsguide
reserves the right to editorial approval in determining the most appropriate
location for an advertisement. Featured listings will only be placed in a
directly relevant category. In the case of free listings (including those
guaranteed as part of a paid advertising package) Kidsguide has complete and
sole discretion over the location of the listing. Free basic listings are
organised by topic and listed strictly alphabetically (or chronologically
for events). If payment is not made on time,
Kidsguide reserves the right to remove the advertisement
without further notice to the Advertiser and the slot may be offered to
In most cases, advertisements will appear on the live web site within two working days of receipt of payment and
materials. In most cases this may be
even sooner. However, there are occasionally delays and Kidsguide
accept no liability
for any loss of business or difficulties arising from
any delay. If timing is very important (e.g. imminent event or product
launch) please contact Kidsguide well in advance.
In such circumstances
Kidsguide will make every effort to ensure your timescale is met. However,
we cannot guarantee this. Once or twice a year Kidsguide
website is "frozen" for a limited period. During this time the web site remains on-line as usual
but no additions or changes are made to the site.
is made to ensure the accuracy of material including advertisements within
the Kidsguide website.
Kidsguide accept no liability for any loss or damage howsoever caused as a
result of any errors or omissions.
As soon as
the advertisement goes on-line you will be notified via email.
must check their advertisement immediately and inform Kidsguide of any
errors to be amended.
amendments will be made as quickly as possible by Kidsguide.
If the error is Kidsguide's fault, your advertisement period will not start until
the error is corrected.
Changes and amendments
Advertisers may make changes to advertisements at any time.
Changes will be made within fifteen working days
and in most cases much sooner. However, there are occasionally
delays and Kidsguide
accept no liability
for any loss of business or difficulties
arising from any delay.
By supplying any materials including logos, trade names, copy, images,
photographs etc. to
Kidsguide, you are guaranteeing that you have all licenses, rights and approvals to
use these materials
and that you
for the full amount of
any claims and reasonable legal fees incurred in connection with such claims
brought by any third party for breach of intellectual property rights or
By placing an advertisement with Kidsguide, the Advertiser
warrants that the advertisement is decent, honest and truthful and complies
with any relevant codes of practice and current legislation. The advertiser
agrees to indemnify Kidsguide in respect of any loss, costs, damages, or
other charges incurred as a result of legal actions or threatened legal
actions arising from the publication of the advertisement.
an AS IS service and cannot accept any responsibility
for problems arising from
temporary or permanent unavailability of the site.
will make every effort to ensure the smooth and efficient running of the
However, as with all technology, it is possible that there may be failures
from time to time which are beyond Kidsguide’s control.
is shown that the downtime has lasted for a period of 7 days or more, and it
is shown that this is the fault of Kidsguide,
advertisement time will be extended free for charge for the time the
advertisement was offline. For example if Kidsguide were offline for 10
days, you would receive 10 days free advertising at the end of the existing
advertisement contract. In the even less likely event of Kidsguide
being offline permanently, advertisers would be entitled to a refund
for any prepaid period.
Kidsguide accepts no
liability for any loss or damage including without limitation, indirect or
consequential loss or damage, or any loss or damage whatsoever arising from
loss of data or profits arising out of or in connection with any downtime.
All notices made by Kidsguide will be sent to the
email address provided by the Advertiser on the order form. Kidsguide must
be notified immediately of any changes in Advertiser's contact details by
emailing email@example.com. The Advertiser should add the @kidsguide.co.uk domain
to their safe senders list to ensure they receive all emails from Kidsguide.
All organisations submitting details for free or featured listings may
occasionally be sent an "advertiser update email" giving brief relevant news
pertinent to advertisers. This is a condition of acceptance to Kidsguide's
listings. Organisations no longer having any listing on Kidsguide can be
removed from the circulation list on request by emailing
Registered Office: Kidsguide Limited 6 St. Johns Court, Vicars
Lane, Chester, UK,